Bridging the Technology Gap: Insights from Newk’s Eatery CEO

June 3, 2025 - 03:04

In a recent discussion, Frank Paci, the CEO of Newk’s Eatery, shared insights on how the fast-casual restaurant chain is embracing technology to enhance its operations. Central to this initiative is the upgrade to a cloud-based point of sale (POS) system, which aims to streamline transactions and improve customer experiences.

Paci emphasized the importance of adapting to the evolving digital landscape, noting that technology plays a crucial role in meeting the demands of modern consumers. The new POS system not only facilitates faster service but also provides valuable data analytics that can inform business decisions and marketing strategies.

Additionally, Paci highlighted the brand’s commitment to providing a seamless dining experience, whether customers choose to dine in, take out, or order online. By leveraging technology, Newk’s Eatery aims to stay competitive in the fast-casual market while ensuring that customers receive the highest level of service. As the brand continues to innovate, it sets a precedent for others in the industry to follow.